If you ordered from France, it is free of charge. You go into MY ACCOUNT / MY ORDERS. Just click on the relevant order, indicate the product you want to return, and print your documents ! If you want to return a product from abroad, just contact us !
Please note that we don’t do exchanges, just refunds. To change a size or model, simply return your product first and submit a new order on the e-shop.
At your request, if you order the same model a second time, we will refund the postage fee.
Last thing: you have 15 days after receiving your order to return your purchase! HERE