• Please select a delivery country.

    * Please be aware that during collection launches, it will take longer to prepare and deliver your order. Please allow 5 to 10 working days after your order has been confirmed for it to arrive.
  • Once your order has been sent, you will receive an email with a tracking number, which you can use to track your order.

    You can also follow your order on the ‘My Account/My Orders’ page:
    Preparing: We are lovingly putting together your order in our warehouse
    Dispatched: Your package has been handed to our courrier and they are getting your delivery to you
    Estimated delivery date: Estimated date on which your package should arrive at your chosen location
    Delivered: Your package has been delivered to your home.

    To track your order, type in your order reference number and your email address:
     
  • Please contact our Customer Service department at bonjour@sezane.com. We can help with any problem!
  • Unfortunately, once your package has been returned to our studio, it cannot be re-sent to you, and you will be automatically refunded with 7 working days.