Do I have to pay taxes and/or customs charges?
Taxes are included in the price of the item.
For most countries, the carrier will not require a duty fee for delivery.
If you wish to return your order, taxes will be automatically refunded at the same time as your order.
However, there are exceptions. Please consult them by selecting your delivery country from the list below:
Depending on the regulations in force, charges may be levied by the carrier at the time of delivery. In the event of a return, we can't refund the costs paid to the carrier on delivery.
If you need proof of a return, contact us.
Taxes and customs charges aren't included in the item price for any order. Total fees payable will be displayed at checkout. Taxes and customs charges can be settled when you pay for your order (directly on our site), or via the carrier when you receive your parcel. The choice is yours.
Please note: if you pay via the carrier when you receive your order, the amount may vary from the amount shown on our site. If you choose to pay on our site, you won't be required to pay any additional fees when your parcel is delivered.
For all orders, additional charges may be levied by the Chinese authorities when your order is delivered. You will then receive an email from the carrier telling you how to clear your order through customs.
If you need proof of a return, contact us.
Taxes and customs charges aren't included in the item price and the total payable isn't shown at checkout. The carrier may ask you to pay them on delivery. In the event of a return, we can't refund the costs paid at the time of delivery.
If you need proof of a return, contact us.
Taxes and customs charges aren't included in the item price for any order. Total fees payable will be displayed at checkout.
Taxes and customs charges can be settled when you pay for your order (directly on our site), or via the carrier when you receive your parcel. The choice is yours.
Please note: if you pay via the carrier when you receive your order, the amount may vary from the amount shown on our site.
If you choose to pay on our site, you won't be required to pay any additional fees when your parcel is delivered.